FAQ

What does Kids Closet sell?

We sell pre-loved kids clothing, shoes, and accessories. Sizes range from newborn to 12 years.

 

Are you online only?

Yes, Kids Closet is online only. Future pop-up shops will be promoted on our website and Instagram page.

 

Can I pick up my order?

Same-day pickup is available. Please contact us for more details. 

Do you deliver?

Yes! We deliver for a flat rate of $5 for orders $20-$75 and FREE for orders $75+. Orders are delivered with 72 hours. Deliveries are limited to weekdays and the following postal code FSAs: R2N, R3M, R3N, R3P, R3R, R3S, R3T.


When do I receive payment if I sell items to Kids Closet?

We are not a consignment shop so you get paid instantly. Once I sort through your lot and determine how many items are acceptable, I will email you an offer. If you accept the amount offered, I will e-transfer payment in full.

 

What types of items do you accept?

Kids Closet will purchase your gently worn clothing, outerwear, shoes, and accessories. Additional details on items we accept, do not accept, and selling guidelines can be found on the Sell your items page.

 

What happens to items that are not accepted?

The seller is contacted with details on the buyout offer and how many items were accepted. The seller will have the choice to pick up the items that are passed on, or I am very happy to donate the items on the seller's behalf to one of the following charities:

Canadian Goodwill 

Centre Flavie